Burton Post Office in 4065 Manor Drive

Customer Reviews about Burton Post Office:

• ★ ☆ ☆ ☆ ☆
  I'm a postal clerk in another office in Oakland county and the service that I give my customers in my office, I don't receive that same service here at all! I've come in on several occassions and dealt with the same clerk and it never goes well.
  By Zhane Reed, September 14, 2017
• ★ ☆ ☆ ☆ ☆
  What a horrible experience with this location! I have never been treated so poorly by anyone associated with the USPS. I am out of state and sent my daughter important papers and items. Our tracking number said it had been delivered but it was not in her mailbox. She attempted to call them 4 times and was told they had nothing for her there. I called and what awful customer service from Rick who is apparently the "manager" (I use that term loosely). He yelled at me and ended up hanging up on me after telling me the item had no name or address on it. How in the world would that even be possible? I told him I personally addressed the envelope and he accused me of lying. Tell me how a package would get from South Carolina to Burton Michigan WITHOUT A NAME OR ADDRESS ON IT! I'm quite certain it's impossible for that to even happen. He hung up on me after yelling at me. I called back and spoke to Mary. Mary was the only thing positive about this situation. She was awesome (maybe Mary should be the manager since she actually has customer service skills!). She promised she would find out where the items were. Rick called me back to tell me he had spoken with the carrier who couldn't deliver it due to no name on the package. This is the most ridiculous excuse I've truly ever heard in my life. After more than an hour total arguing and refusing to back down, the carrier went back out and delivered the item. And please, tell me why it was listed as delivered if it wasn't? Get rid of Rick. Get rid of lazy carriers. Get rid of carriers who clearly can't read. Do your jobs, people and people won't be calling you all day to complain. Next time I'll send my items Fed Ex. It's better than having to deal with the incompetence that is present in this post office.
  By Brandee Sullivan, July 16, 2017
• ★ ☆ ☆ ☆ ☆
  What is wrong with my mail carrier based out of this post office? Yesterday she bent and stuffed a stiff photo mailer into my box because she was too lazy to leave it on the porch. The artwork inside was damaged. Last week she failed to deliver a box of k-cups, saying the recipient "was not home or the business was closed". I guess again, she was too lazy to bring it to the porch. It was delivered the next day with no problem by the weekend carrier. I have problems all the time with mis-delivered mail. I receive other people's mail and I wonder how many important things I don't receive.
  By Deborah Karyakose, February 11, 2017
• ★ ☆ ☆ ☆ ☆
  I have never had so many issues with a business. I've had several packages destroyed by them. And just recently they put a package in my mailbox and left it open so two of the packages were stolen.
  By Sami Latreille, November 22, 2016

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About Burton Post Office in Burton